Be Part of Something NEW

Founded in 1983, NEW has built a world-class organization dedicated to providing innovative and comprehensive customer care solutions and delivering award-winning customer service. Today, we are the recognized leader in our industry, providing coverage to more than 150 million consumers with a global presence that extends across North America, Asia and Europe.

We are proud to say were recently recognized as one of the "Best Places to Work" for 2010 by Washington Business Journal!

What sets NEW apart? It starts with a dynamic leadership team, an engaged workforce, a shared set of values, and ….. a whole lot of passion. Passion for driving results runs deep at NEW. Our unique culture, guided by our values, lends to an inspiring work environment where each employee can maximize their talents and contributions. 

With our history of success and dynamic growth, we’re always looking for qualified, enthusiastic individuals to join our team. Explore the breadth and depth of our solutions and you’ll see that at NEW, your possibilities are endless. A career with NEW offers challenging and rewarding opportunities for talented professionals in a variety of disciplines. Be a part of what’s NEW, and take your career to new heights.

Your NEW Home-Based

Start a career with a world-class customer care organization from the comforts of your own home.

What's NEW?

What began as the first fully-insured product protection program in 1983 has evolved today into a comprehensive suite of innovative programs.

Your NEW Benefits

Proudly offering excellent benefits to both our full-time and part-time home-based customer care employees.

NEW Team Talk

Read what NEW team members are saying about their Home-Based Customer Care Career.